Educational Workshops

We offer workshops addressing major topics in Medicare. These workshops are specifically designed for professionals who serve Medicare beneficiaries. Please use the form linked below to submit a request. We will make arrangements with the speaker/trainer, send you a note of confirmation and mail training materials to you prior to the event. Please call 916-231-5110 for workshop fees.

Register here: Educational Workshop Request

Current Workshop Topics

  1. Medicare: An Overview
  2. Supplementing Medicare
  3. Medicare Part D: An Overview
  4. Medicare Appeals
  5. Assistance for People with Low Incomes
  6. Medicare Fraud and Abuse (Also available in Spanish)

Speaker information

For more information about our knowledgeable speakers/trainers, see our staff biographies.

  • Elaine Wong Eakin, Executive Director
  • Bonnie Burns, Training & Policy Specialist
  • Julie Schoen, Project Director
  • Marta Erismann, SMP Community Outreach Coordinator (northern California)

Webcasts, Brochures and Other Resources

Solicitor Misconduct in Sales of Medicare Advantage Plans

Jan. 25, 2011 A 1-hour presentation for HICAP Programs, given by Julie Lowrie, Associate Investigator, Department of Managed Healthcare. Watch the Webinar

Everything You Always Wanted to Know About DME

July 28, 2011 » View Webcast

Medi-Cal with a Share of Cost, and other Dual-Eligible Issues

April 9, 2008 » Download PowerPoint:

Buyer Beware: Marketing of Medicare Advantage and Part D Plans

June 13, 2007 » Download PowerPoint

Special Needs Plans: A National and California Perspective

June 6, 2007 California Health Advocates; Center for Medicare Advocacy, Inc.; National Senior Citizen's Law Center. This webcast is supported by The California Endowment.

Other Medicare-related Sites for Professionals

Medicare Desk Reference A CHA PUBLICATION

Limited quantities!
Medicare Desk Reference

Our Desk Reference is an easy-to-use guide on the basics of Medicare coverage.

Tools and Resources

New-to-Medicare FAQ

Frequently Asked Questions Things to know and actions to take when becoming eligible for Medicare. For both beneficiaries and advocates and providers working with beneficiaries.

Plan Comparison Charts

California Medicare Part D Benchmark Plans

Medicare Part D Stand-Alone Prescription Drug Plans — not including a list of California's Medicare Advantage Prescription Drug plans.

Read Our Testimonials:

“Thank you for providing an outstanding training to our counselors and staff on Medicare fraud and abuse. Your stories and discussion on what’s happening out there in the world of crimes against Medicare really opened our counselors’ eyes to what is happening in our own backyard and gave them a greater appreciation for the amazing work being done by the Senior Medicare Patrol!”

—  Debbie Reed, Santa Cruz County HICAP Program Manager, March 2010

Read more testimonials…

Updated Medicare Marketing Regulations

14-slide PowerPoint presentation on the Medicare marketing regulations for Medicare Advantage and PDPs in effect both from the Medicare Improvements for Patients and Providers Act (MIPPA) of 2008 and additional changes made in 2009.
Download PowerPoint

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Medicare Counseling:

Find your local HICAP.

1-800-434-0222

California Health Advocates: the best source of unbiased Medicare information for California beneficiaries.