Resources
Fact sheets:
- Medicare Advantage (Medicare Part C): An Overview (C-001)
- If You Have Problems With A Medicare Advantage Plan (C-002)
- When Medicare Advantage Plans Terminate Coverage (C-003)
Websites and other resources:
California Department of Managed Health Care
1-888-HMO-2219
Complaints about managed care; information on health plans, HMO report cards, and health care laws and regulations.
California Medicare News
Variety of current articles on Medicare-related topics, and including some on Medicare Advantage plans.
Health Insurance Counseling and Advocacy Program (HICAP)
1-800-434-0222
Free counseling about Medicare, Medigap policies, Medicare Advantage plans, filing an appeal, or long-term care insurance.
Lumetra
1-800-841-1602
Hospital discharge appeals and quality of care complaints; patient rights and preventive health care; referrals to community resources; patient and provider health care materials in English and Spanish; diabetes management materials for the Latino population.
Medicare
1-800-MEDICARE (633-4227)
Information on Medicare; Medigap policies; Medicare Advantage plan options; prescription drug assistance programs; nursing homes and home health care; and other Medicare-related issues.
Office of the Patient Advocate
1-866-HMO-8900
Informs people of their rights and entitled benefits as health maintenance organization (HMO) enrollees in California. Provides information and assistance in filing consumer complaints and operates an "HMO Help" hotline in multiple languages. Produces consumer publications such as HMO report cards.
Page updated April 29, 2008
