Resources
Fact Sheets
Websites & Other Resources
- California Department of Managed Health Care
- 1-888-HMO-2219 Complaints about managed care; information on health plans, HMO report cards, and health care laws and regulations.
- Health Services Advisory Group (HSAG)
- California's Quality Improvement Organization (QIO), which provides:
• California Medicare Appeals Helpline: 1-800-841-1602 Helps beneficiaries appeal discharge from a hospital, skilled nursing facility, home health agency or comprehensive outpatient rehabilitation facility.
• California Medicare Beneficiary Complaints Helpline: 1-866-800-8749 Files complaints regarding quality of Medicare-covered services. - California Medicare News
- Variety of current articles on Medicare-related topics, including some on Medicare Advantage plans.
- Medicare.gov – The Official U.S. Government Site for People with Medicare
- 1-800-MEDICARE (633-4227) Information on Medicare, Medigap policies, Medicare Advantage plan options, prescription drug assistance programs, nursing homes and home health care, and other Medicare-related issues.
- Office of the Patient Advocate
- 1-866-HMO-8900 Information on the rights and benefits of Health Maintenance Organization (HMO) members in California; information and assistance in filing consumer complaints; access to an HMO Help hotline in multiple languages; consumer publications such as HMO report cards.
- Health Insurance Counseling & Advocacy Program (HICAP)
- 1-800-434-0222 Free counseling about Medicare, Medigap policies, Medicare Advantage plans, filing an appeal and long-term care insurance.
Updated Jan. 13, 2009